Frequently Asked Questions

Highlands at River Crossing Apartments 55+ offers independent, active adult apartment living designed for residents age 55 and better.  We are a rental community focused on maintenance-free living, social connection, and convenience—without assisted living or medical care services. 

Yes. Highlands at River Crossing is an independent living 55+ community, meaning residents live independently in their own homes without medical or personal care services. The community is designed for active adults who want maintenance-free living, upscale amenities, and a social environment. 

CLICK HERE to view AMENITIES.

55+ active adult living is for individuals age 55 and better who want a lifestyle centered on independence, convenience, and engagement. At Highlands at River Crossing, residents enjoy private residences, shared amenities, and a vibrant community without healthcare services or assisted living requirements. 

Unlike assisted living or senior care communities, Highlands at River Crossing does not provide medical care, meals, or daily assistance. Instead, it offers private rental apartments and amenities for independent adults who want freedom, privacy, and a maintenance-free lifestyle. 

The Highlands at River Crossing offers a range of thoughtfully designed floor plans, including:

• One-bedroom apartments
• Two-bedroom apartments

These floor plans provide open living areas, modern kitchens, and ample storage, with select homes offering attached garages.

CLICK HERE to view FLOOR PLANS, PRICING, AND AVAILABILITY.

All residences at Highlands at River Crossing are rental homes. Renting allows residents to avoid property taxes, major repairs, and long-term maintenance while enjoying flexibility and predictable monthly costs. 

Yes. Highlands at River Crossing Apartments 55+ is a pet-friendly 55+ community, welcoming both cats and dogs with reasonable guidelines. 

Pets are allowed with a maximum of two per home. Pets must generally be 50 pounds or less, and certain breeds and exotic animals are restricted. Pet deposits and monthly pet rent apply. 

CLICK HERE for PET POLICY INFORMATION.

All apartments are unfurnished, allowing residents to personalize their homes with their own furniture and décor. 

Water/Sewer and trash removal are included in the rent. 

Monthly rent includes your apartment living, select utilities, cable TV, Wi-Fi, full size washers and dryers, on-site management, maintenance services, community amenities, lawn care, and snow removal. In addition, one heated underground parking space is included with each apartment. 

No hidden costs. All standard fees and responsibilities are clearly outlined in the lease agreement. Optional services, utilities, and pet fees are disclosed upfront. 

Yes. Residents sign a lease agreement, typically with a variety of lease terms available. 

Many residents find renting in a 55+ community more cost-predictable than owning a home. Expenses such as exterior maintenance, landscaping, snow removal, and major repairs are eliminated, helping simplify budgeting in retirement.

Highlands at River Crossing is conveniently located near shopping, restaurants, parks, healthcare providers, and entertainment options in the Winneconne and Fox Valley Metro area making daily errands and outings easy and accessible. 

CLICK HERE to view our NEIGHBORHOOD MAP.

Yes. The community is close to local clinics, medical offices, and regional healthcare providers, making it easy for residents to access care when needed. 

CLICK HERE to view NEARBY MEDICAL FACILITIES.

CLICK HERE for AREA HOTSPOTS.

Winneconne offers a welcoming suburban atmosphere, access to health and medical facilities, parks, shopping, and a close-knit community, making it an excellent place for active retirement living.  

Amenities include a Community Room, Fireside Room, Fitness Center, Library, Heated Underground Parking, Multi-Purpose Room, Craft Room, Hair Salon, and more! 

CLICK HERE to view COMMUNITY AND IN-HOME AMENITIES.

Yes. Highlands at River Crossing offers heated underground parking as well as outdoor parking options, providing convenience and protection from Wisconsin weather. 

Housekeeping is not included, allowing residents flexibility and control. Our Resource Center provides information for local housekeeping providers.  

Yes. Routine maintenance and repairs are handled by the on-site maintenance team, supporting a worry-free lifestyle.

Maintenance requests can be submitted through the resident portal, by phone, or in person at our Resident Services office. 

Yes. Lawn care, landscaping, and snow removal are professionally maintained, so residents can enjoy a polished, well-kept environment year-round. 

Yes. Residents may host guests in their homes and use community gathering spaces.

The atmosphere is friendly, welcoming, and active. Residents value independence, social connection, and a relaxed lifestyle with opportunities to engage at their own pace. 

Highlands at River Crossing Apartments 55+ stands out for its active adult focus, spacious apartment designs, heated underground parking, strong sense of community, and Arden Property Group’s commitment to well-maintained, resident-focused living. 

Yes. Many residents choose Highlands at River Crossing to downsize from larger homes because it offers thoughtfully designed living spaces, reduced maintenance responsibilities, and a lifestyle focused on convenience, comfort, and social engagement. 

Lease terms and refund policies are outlined clearly in the lease agreement. The leasing team is happy to review details and explain any applicable notice requirements or fees prior to move-in. 

The application process includes submitting an application, application fee, and standard background and credit screening. Most applications are processed within a few business days, depending on screening results. 

Early lease termination terms are detailed in the lease agreement. Our Resident Services Team can walk prospective residents through options, notice requirements, and any applicable fees.  We also offer a First Year Guarantee where if your experience falls short, we’ll work together with you to make it right.  If you’re still unhappy with your experience during your initial lease term, we’ll release you from your contract with a 30-day written notice.  

CLICK HERE for information on our FIRST YEAR GUARANTEE.

Highlands at River Crossing Apartments 55+ is a fully built and established community, with no ongoing construction phases. 

You may pay your rent by choosing from the following options:

1. ACH (Automated Clearing House) Enrollment
   - Complete the ACH enrollment form.
   - Provide a voided check or a copy of a check from the account to be debited.
2. Resident Portal Payments
   - Access the portal to manage recurring or individual monthly payments.
   - Instructions can be sent to you via email for your convenience.
3. WIPs (Walk-In Payments)
   - Make rent payments at various participating locations near you.
   - Contact the Resident Services Office for a list of approved WIPs locations.

To RSVP for upcoming events:

• Submit the RSVP form included in the monthly newsletter

• Highlands Dollars are available in $25 booklets with $1 and $5 denominations.
• They can be used at most community events, including casual dinners.
• Purchase your booklet at the Resident Services Office.

Please Note:

• Highlands Dollars are non-refundable and not redeemable for cash.
• Highlands Communities, LLC is not responsible for lost or stolen certificates.

Winneconne Municipal Center - Voting Room: Community Room
30 1st St
Winneconne, WI 54986